Zum Inhalt springen
  • Di.. Mai 27th, 2025

customer-centricity.org

© Caroline Schliephake

  • Customer Centricity Insights
  • Publications and press coverage on Customer Centricity
  • Educative videos on Customer Centricity
  • Recommended Books on Customer Centricity
Search by keyword
  • Customer Centricity
  • Customer Experience
  • Customer first
  • Customer insights
  • customer journey
  • Coronakrise
  • Kundenbeziehung

New content

What’s the right Customer Experience for your Brand The CFO: A Key Player on the Customer Experience Team Simplify the Customer Journey Products that are loved On the same wavelength
Customer Centricity Press customer-centricity.org Press (English)

What’s the right Customer Experience for your Brand

Nov. 15, 2021 Schliephake
Customer Centricity Press customer-centricity.org Press (English)

The CFO: A Key Player on the Customer Experience Team

Nov. 15, 2021 Schliephake
Customer Centricity Press customer-centricity.org Press (English)

Simplify the Customer Journey

Sep. 22, 2021 Schliephake
customer-centricity.org

Products that are loved

Apr. 30, 2021 Schliephake
customer-centricity.org

On the same wavelength

März 22, 2021 Schliephake
  • Newest
  • Popular
  • Trending
  • What’s the right Customer Experience for your Brand
    Customer Centricity Press customer-centricity.org Press (English)
    What’s the right Customer Experience for your Brand
  • The CFO: A Key Player on the Customer Experience Team
    Customer Centricity Press customer-centricity.org Press (English)
    The CFO: A Key Player on the Customer Experience Team
  • Simplify the Customer Journey
    Customer Centricity Press customer-centricity.org Press (English)
    Simplify the Customer Journey
  • Products that are loved
    customer-centricity.org
    Products that are loved
  • Simplify the Customer Journey
    Customer Centricity Press customer-centricity.org Press (English)
    Simplify the Customer Journey
  • 6 Ways to Build a Customer-Centric Culture, Harvard Business Review (2018)
    Customer Centricity Press customer-centricity.org Press (English)
    6 Ways to Build a Customer-Centric Culture, Harvard Business Review (2018)
  • Customer Centricity: Diese Marken habens drauf, W&V (2018)
    Customer Centricity Press Press/ Customer Centricity/ Pressearchiv Deutsch
    Customer Centricity: Diese Marken habens drauf, W&V (2018)
  • The journey toward customer centricity, Ernest & Young (2013)
    Customer Centricity Press customer-centricity.org Press (English)
    The journey toward customer centricity, Ernest & Young (2013)
  • What’s the right Customer Experience for your Brand
    Customer Centricity Press customer-centricity.org Press (English)
    What’s the right Customer Experience for your Brand
  • The CFO: A Key Player on the Customer Experience Team
    Customer Centricity Press customer-centricity.org Press (English)
    The CFO: A Key Player on the Customer Experience Team
  • Simplify the Customer Journey
    Customer Centricity Press customer-centricity.org Press (English)
    Simplify the Customer Journey
  • Products that are loved
    customer-centricity.org
    Products that are loved
customer-centricity.org Videos

What customer centricity means for a company: it needs to become a fundamental part of it to develop its full power! (Ranjay Gulati, 2010)

Feb. 22, 2019 Schliephake

Ranjay Gulati from the Harvard Business School explains in this video, what customer centricity means for a company. In his…

Towards greater customer journey (EY)
Customer Centricity Press customer-centricity.org Press (English)

The journey toward customer centricity, Ernest & Young (2013)

Feb. 19, 2019 Schliephake

The journey toward Customer Centricity. In this paper, EY explores how technology is changing consumer dynamics. Additionally they show how…

W&V Logo
Customer Centricity Press Press/ Customer Centricity/ Pressearchiv Deutsch

Customer Centricity: Diese Marken habens drauf, W&V (2018)

Feb. 19, 2019 Schliephake

Customer Centricity leben ist leichter gesagt als getan. Doch es gibt ein paar Unternehmen, die es laut W&V drauf haben.…

6 ways to build a customer-centric culture
Customer Centricity Press customer-centricity.org Press (English)

6 Ways to Build a Customer-Centric Culture, Harvard Business Review (2018)

Feb. 19, 2019 Schliephake

Companies have been trying to adopt customer centricity for nearly 20 years now. But the CMO Council reports that only 14% of…

Beitragsnavigation

1 2 3
SEARCH
Recently added content
  • What’s the right Customer Experience for your Brand
  • The CFO: A Key Player on the Customer Experience Team
  • Simplify the Customer Journey
Newest comments
  • meubelwinkel tienen bei Simplify the Customer Journey
Archive
  • November 2021 (2)
  • September 2021 (1)
  • April 2021 (1)
  • März 2021 (1)
  • Februar 2021 (2)
  • Januar 2021 (1)
  • Dezember 2020 (4)
  • November 2020 (1)
  • Oktober 2020 (3)
  • September 2020 (2)
  • Mai 2019 (1)
  • Februar 2019 (5)

What you missed

Customer Centricity Press customer-centricity.org Press (English)

What’s the right Customer Experience for your Brand

Nov. 15, 2021 Schliephake
Customer Centricity Press customer-centricity.org Press (English)

The CFO: A Key Player on the Customer Experience Team

Nov. 15, 2021 Schliephake
Customer Centricity Press customer-centricity.org Press (English)

Simplify the Customer Journey

Sep. 22, 2021 Schliephake
customer-centricity.org

Products that are loved

Apr. 30, 2021 Schliephake
Legal Matters

Datenschutzerklaerung

customer-centricity.org

© Caroline Schliephake

Stolz präsentiert von WordPress | Theme: Newsup von Themeansar

  • Home
  • Educative videos on customer centricity
  • Recommended Books on Customer Centricity
  • Welcome to customer centricity!
    • Customer Centricity Insights
    • Publications and press coverage on Customer Centricity
      • Customer Centricity Pressearchiv Deutsch.